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Is Your Clinic Capacity Being Used Effectively?
A full-looking clinic doesn’t always mean capacity is being used effectively. See how reviewing clinic templates, appointment lengths and unused gaps helped create additional capacity, reduce waiting times and make better use of existing clinic sessions.
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Could Your Practice Be Easier for Patients to Navigate?
Online booking had been tried before, but multiple booking links created confusion for patients and additional administration for the practice. See how a new practice system provided the opportunity to redesign the digital patient journey around simplicity, choice and personal support.
